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Legal FAQs on company data licensing
Plain answers to the legal questions owners and finance leads ask first. Every answer comes from Mode's written Affiliate FAQ or, where labelled, Mode's 12 November 2026 webinar. This is general information, not legal advice; the signed data licence agreement is what binds you.
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Ownership
Who has to own the records?
The company owns the records. Only the owner, or someone with documented authority to act for it, can agree to license them.
Source: Mode affiliate FAQ, October 2026
Do we give up our records?
Mode is the buyer. The company signs with Mode and is paid by Mode. It licenses a copy of its full operating record (email, chat, files, CRM, calls, accounting, work tools); it keeps its originals and keeps operating as today.
Source: Mode affiliate FAQ, October 2026
What should be checked before anything is shared?
You own the records or have documented authority to license them. Customer, contractor and purchased-data restrictions are checked. Privilege and confidentiality are reviewed. The decision-maker agrees.
Source: Mode affiliate webinar, 12 November 2026
Exclusivity and the 24-month licence
Is the licence exclusive?
Mode licenses to its AI customer on an exclusive basis. There is no non-exclusive route in Mode's written FAQ.
Source: Mode affiliate FAQ, October 2026
What does the 24-month term mean?
The company agrees not to sell or license the same data for external AI training for 24 months.
Source: Mode affiliate FAQ, October 2026
Can we license the same data to Mode and micro1?
Choosing Mode means the same data can't go to micro1 for AI training for 24 months, so pick one partner per dataset.
Source: Mode affiliate FAQ, October 2026
What is the AI customer bound by?
The AI customer is bound by confidentiality and barred from trying to identify anyone.
Source: Mode affiliate FAQ, October 2026
Privacy
What is shared before signing?
The intake asks only for descriptions and rough numbers; no logins, raw data, recordings or confidential documents before signing.
Source: Mode affiliate FAQ, October 2026
When is data uploaded?
Nothing is uploaded before signing, and only the listed systems.
Source: Mode affiliate FAQ, October 2026
How is it uploaded?
The company uploads through Mode's secure upload; no passwords are shared.
Source: Mode affiliate FAQ, October 2026
How is it protected?
Encrypted in transit and at rest; need-to-know access.
Source: Mode affiliate FAQ, October 2026
What happens to personal details?
Sensitive material is removed and personal data transformed before the AI customer sees it; the company can audit a sample.
Source: Mode affiliate FAQ, October 2026
Which data is excluded?
Health records, payment card data and children's data are excluded.
Source: Mode affiliate FAQ, October 2026
How long is the raw upload kept?
The raw upload is deleted within 120 days.
Source: Mode affiliate FAQ, October 2026
Will Mode name our company?
Mode does not publicly name the company without written consent; it may share name, industry and a data description with its AI customer under confidentiality.
Source: Mode affiliate FAQ, October 2026
Who owns the originals afterwards?
The company keeps ownership of its originals.
Source: Mode affiliate FAQ, October 2026
What this does not settle
Does de-identification settle the legal questions?
De-identification is not a guarantee against re-identification. It doesn't settle ownership, professional privilege, confidentiality, contract limits or third-party rights. Mode said it has no bar-association endorsement, and an insurance solution is still in progress. Regulated firms (legal, medical, finance) need their own legal and compliance review first.
Source: Mode affiliate webinar, 12 November 2026
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